AI automation for freight forwarders who are done with copy-paste work

Your ops team moves millions in cargo but drowns in emails, quotes, and status updates. Fraxor.ai builds AI workflows that handle the repetitive work—so your people can focus on exceptions and customers.

Your ops team is buried in manual work

Running freight operations means fighting fires in your inbox all day. Your team knows the drill:

  • Hours spent parsing emails – RFQs buried in threads, carrier updates in PDFs, exception alerts that need manual follow-up
  • Quotes that take too long – 20-30 minutes of lookups, spreadsheets, and copy-paste. Prospects quietly move to faster forwarders
  • Reactive customer updates – Shipment status only goes out when customers chase you. By then, trust is already damaged
  • Your best people doing repetitive tasks – Senior ops staff stuck typing the same emails instead of solving complex problems or winning new lanes
  • Copy-paste between systems – Email → TMS → spreadsheet → CRM → email again. Every shipment, every day

You're not short on business. You're short on time.

AI that works with your existing tools

Fraxor.ai connects AI agents to your inbox, TMS, and documents to handle first-pass work automatically. Your team reviews exceptions instead of doing everything manually.

1

Connect your systems

Your email, TMS, spreadsheets, and docs. We work with what you already have.

2

Fraxor agents automate the routine

Read incoming emails, extract shipment data, draft quotes, detect delays, and route work to the right person—automatically.

3

Your team handles exceptions only

Review and approve with one click. Fraxor does the heavy lifting. Your people focus on judgment calls and customer relationships.

No rip-and-replace. No massive IT project. Just faster ops.

Built for freight operations

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Email Ops Copilot

What it does

  • Reads and classifies every incoming freight email (RFQs, status requests, carrier messages, exceptions)
  • Auto-extracts shipment details from emails and attachments into your TMS, CRM, or Google Sheets
  • Drafts contextual replies based on your tone and data—humans review and send with one click

Why it matters

Your team stops playing inbox Tetris. Response times drop from hours to minutes. Nothing slips through the cracks.

Quote-in-Minutes System

What it does

  • Pulls lane, weight, dates, and requirements from the customer's email
  • Looks up your internal rates (spreadsheets, rate sheets, APIs, or TMS)
  • Prepares a draft quote email or PDF in under 60 seconds

Why it matters

Quotes that used to take 20-30 minutes now take 2 minutes. You respond before competitors even open the RFQ. Win rate goes up.

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Shipment Updates & Exceptions Bot

What it does

  • Connects to your TMS, tracking portals, or spreadsheets
  • Detects delays, holds, ETA changes, and customs issues automatically
  • Drafts clear update emails to customers and internal alerts to ops

Why it matters

You go from reactive ("Why didn't you tell us about the delay?") to proactive ("Here's what's happening and what we're doing about it"). Customers stay calm. Ops stay ahead.

📄

Document Intake & Filing

What it does

  • Reads PDFs, screenshots, and email attachments (bills of lading, packing lists, invoices, booking confirmations)
  • Extracts key data and files documents in the right folder or TMS record
  • Flags missing or incorrect info for human review

Why it matters

No more hunting for documents at 11 PM before a shipment gates. Everything's where it should be, when it should be.

The competitive edge is speed

AI isn't a buzzword in logistics anymore—it's already being used to cut costs and handle complexity at scale. Forwarders who move early get:

  • A leaner ops team – More shipments per person without burning people out
  • Better customer experience – Faster replies, proactive updates, fewer errors
  • A real competitive edge – While slower competitors add headcount, you add speed

The question isn't "Should we use AI?" It's "How fast can we start?"

Start small, prove value, then scale

Step 1

Discovery Call (30 minutes)

We map your current workflows, identify leaks, and pick 1-2 high-impact automations to start with.

Step 2

Pilot (2-4 weeks)

We build and test the automation with your team. You see real before/after metrics: hours saved, response time improvements, error reduction.

Step 3

Scale (ongoing)

Once value is proven, we expand into an AI ops desk—covering more lanes, branches, and workflows. No big upfront commitment. Just results.

Frequently asked questions

No. Fraxor.ai sits on top of your existing systems and connects them. We make your TMS, email, and spreadsheets work together better—we don't replace them.

Yes. Fraxor uses secure API connections and encrypted data handling. Your shipment data is not used to train public AI models. We can sign NDAs and work within your security requirements.

That's normal. Most freight operations evolved organically—different branches, different systems, tribal knowledge everywhere. Part of our job is mapping what actually happens (not what the handbook says) and simplifying it.

Pilots run in weeks, not months. Most clients see measurable time savings within the first 2-4 weeks. We track before/after metrics: average quote time, email response time, number of manual touches per shipment.

No. Fraxor handles the AI, integrations, and maintenance end-to-end. Your team just uses the workflows—no coding, no prompt engineering, no model management.

Fraxor is designed with human-in-the-loop review for anything customer-facing. The AI drafts; your team approves. For internal tasks (like data entry or filing), we build in validation checks. You stay in control.

Not drastically. We map your current workflows and automate the repetitive parts. Your team still handles exceptions, customer relationships, and complex decisions. They just spend less time on copy-paste.

Engagements typically start with a pilot (fixed scope, fixed price). Once we prove value, most clients move to a monthly retainer (typically 3k-10k USD depending on volume and scope). We align pricing with the value delivered: hours saved, faster growth, better margins.

Your ops team shouldn't be your bottleneck

If you're a freight forwarder or logistics operator with overloaded ops teams, slow quoting, or customers constantly asking "Where's my shipment?"—let's map one workflow and see if AI can take it off your plate.

No sales pitch. Just a 30-minute discovery call to understand your world and show you what's possible.

Talk to Fraxor